Case Study

Scenario of Case Study

Angela, my friend from Asia Medevac Services (AMS) called me one evening recently to ask if I can join them to meet a patient who was going back to the hospital for his first check-up. I was rather puzzled until she clarified that he was a rare case where the patient had a dangerous lung condition and was literally brought back from the brink of death with ECMO support. I listened carefully to ascertain if this was a newsworthy item while I mentally checked my calendar to see if I could avail myself for this. As I began to understand what Angela was saying, I felt that I should cancel anything lined up to go with her to meet with the patient and his doctors.

Our arrangement was to travel to the hospital together and Angela said that she will collect me from my house rather than let me park at her office. On that morning of our appointment, she messaged me saying that their driver will pick me and that I should expect an ambulance! I’m aware that they operate an ambulance service so I replied in jest telling her that I refuse to lie down…

I guess our neighbors who observed an ambulance arriving at our house were curious but must have been surprised that I took time to snap photos and then climb in at the front passenger seat!

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The driver and I had a nice chit-chat about his work while he sent me to the AMS office located at the lobby level of Tropical Inn JB where I met Angela and she drove us to the hospital. When we arrived, it was already close to lunch time and she told me we were going to eat soon. The patient, Tan Ban Gun, 59, with his wife and son were in the lobby, waiting for Dr. Su Jang Wen, the thoracic & cardiovascular surgery specialist, who would be joining us for lunch.

On our drive, Angela filled me in on the details about Tan’s case and how he had a miraculous recovery after a 21-day stay in the hospital. By the time we meet, Tan would have completed his first check-up with Dr. Su and after lunch, Tan would go to for his check-up with Dr. Kenneth Chan, the respiratory physician & ICU specialist. Our time together would give me the opportunity to meet both the doctors who looked after Tan and interview Tan and his family members.

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The driver and I had a nice chit-chat about his work while he sent me to the AMS office located at the lobby level of Tropical Inn JB where I met Angela and she drove us to the hospital. When we arrived, it was already close to lunch time and she told me we were going to eat soon. The patient, Tan Ban Gun, 59, with his wife and son were in the lobby, waiting for Dr. Su Jang Wen, the thoracic & cardiovascular surgery specialist, who would be joining us for lunch.

On our drive, Angela filled me in on the details about Tan’s case and how he had a miraculous recovery after a 21-day stay in the hospital. By the time we meet, Tan would have completed his first check-up with Dr. Su and after lunch, Tan would go to for his check-up with Dr. Kenneth Chan, the respiratory physician & ICU specialist. Our time together would give me the opportunity to meet both the doctors who looked after Tan and interview Tan and his family members.

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The driver and I had a nice chit-chat about his work while he sent me to the AMS office located at the lobby level of Tropical Inn JB where I met Angela and she drove us to the hospital. When we arrived, it was already close to lunch time and she told me we were going to eat soon. The patient, Tan Ban Gun, 59, with his wife and son were in the lobby, waiting for Dr. Su Jang Wen, the thoracic & cardiovascular surgery specialist, who would be joining us for lunch.

On our drive, Angela filled me in on the details about Tan’s case and how he had a miraculous recovery after a 21-day stay in the hospital. By the time we meet, Tan would have completed his first check-up with Dr. Su and after lunch, Tan would go to for his check-up with Dr. Kenneth Chan, the respiratory physician & ICU specialist. Our time together would give me the opportunity to meet both the doctors who looked after Tan and interview Tan and his family members.

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